Our Work

"Sylvia is a delight to be around, her energy and enthusiasm is contagious. She is an expert in her field and a committed professional dedicated to keeping abreast of new and evolving schools of thought in training, adult education, consultation, and facilitation. She first exposed me to the concept of critical thinking years ago and that has led me to pursue courses at Saint Mary’s University and now my MBA at Shannon School of Business. If you are in need of business solutions, Sylvia is just as knowledgeable in strategic planning as she is with knowledge transfer, team building, and behavior change. I endorse Sylvia because I have had the opportunity to work with her and learn from her."

"It has been a real pleasure to work with Sylvia. She is extremely well-versed in her field but presents her content and expertise in an accessible manner. I value her focus on outcomes, growth mindset, and education. Sylvia is a fountain of knowledge and is always excited to share her resources and abilities. The amount of personal growth that I have been able to achieve is a true testament to her commitment and passion for her craft. She is absolutely inspiring, and I would recommend working with her to anyone!"

"AbbVie Canada’s enjoyed working with Focused Communications to support our teams in this new world of engagement. Sylvia’s agility and her effective facilitation skills created a customized and effective program."

"Sylvia has engaged my Team in multiple training and learning sessions over the years. Her energy is contagious and the ideas, sharing, and intense education that happens as a result of that has raised the bar on my personal skill set. There are endless books, TED talks, and lectures that claim to have the key to being a more authentic and powerful 'You' however it takes an individual with Sylvia's unique background to take theory into reality and embed that into your daily personal and work life!"

"Sylvia has great strategic and tactical thinking. Very dynamic, energetic, and sees opportunities in every challenge. Very focused on customers' needs and satisfaction. Great execution of every project."

"I recently had the opportunity to work with Sylvia for a brand planning session. Her creativity and unique approach made this one of the best brand planning sessions that I have been a part of. I would highly recommend Sylvia for her ability to provide creative out-of-the-box options to help improve engagement within your group sessions."

"We have hired Sylvia for facilitation training, consultative meetings, and strategic planning workshops. Sylvia brings unique ideas to meeting design and has excellent facilitation skills. She is a critical thinker, effective questioner, and excellent listener. Her high-energy approach and sense of humor are welcomed by participants. During our strategic planning sessions, the activities were designed to keep all participants engaged and enthusiastic about working together. I always appreciate Sylvia's enthusiasm toward the brand she works on and appreciate her dedication to her work."

“Sylvia has an incredible wealth of knowledge and experience, along with an infectious creative energy. The result is a continuous stream of sound ideas and possibilities that enhance any project and make it much better than the original concept. Although I have been a sales trainer for 10+ years, working with Sylvia was a real learning experience. The final result reached well beyond the original expectations for the project and my bottom line didn’t suffer for it!”

“One of the best moderators I had the chance to work with. Excellent questioning skills and in-depth knowledge of adult learning principles.”

"Sylvia is pure energy driven by insight. In the 10 years, I worked with Sylvia, she has always delivered high-value educational programs. I have always been impressed by her ability to design training tailored to my teams, making each session interesting and relevant. Her strong facilitation enables her to completely engage each participant. I recommend her fully."

"Sylvia brings a great combination of energy, outcome focus, and structure to her mandates. Sylvia has regularly uncovered valuable new insights through her work, and my OLs have been impressed by the quality of the discussion and the level of engagement of their peers. A real pleasure to work with."

"I recently had the opportunity to work with Sylvia for a brand planning session. Her creativity and unique approach made this one of the best brand planning sessions that I have been a part of. I would highly recommend Sylvia for her ability to provide creative out-of-the-box options to help improve engagement within your group sessions."

"Sylvia has engaged my Team in multiple training and learning sessions over the years. Her energy is contagious and the ideas, sharing, and intense education that happens as a result of that has raised the bar on my personal skill set. There are endless books, TED talks, and lectures that claim to have the key to being a more authentic and powerful ‘You’ however it takes an individual with Sylvia’s unique background to take theory into reality and embed that into your daily personal and work life!"

"Sylvia has great strategic and tactical thinking. Very dynamic, energetic, and sees opportunities in every challenge. Very focused on customers’ needs and satisfaction. Great execution of every project."

"Working with Sylvia is an experience and a pleasure! She brings a level of energy, enthusiasm, and expertise that distinguishes her whether planning, implementing, and or facilitating meetings, workshops, focus groups, and training sessions. Her ability to quickly read people and situations allows her to effectively keep participants engaged and focused in a productive environment. Sylvia is highly skilled at controlling sessions to ensure balanced input while making participants feel at ease."

I was fortunate enough to have Sylvia work with me to help polish my virtual presentation skills. The key points of feedback she was able to provide me with really helped to fine-tune my skills and improve the quality of my presentations. Presenting virtually comes with its own unique challenges. It was helpful to have specific feedback presented in a friendly, constructive manner with the goal of success.  Thank you Sylvia! I look forward to working with  you again!

I had such a phenomenal time. It was so well organized and you were such a great facilitator. I felt every single story that everyone had and I held back the tears. I learned a lot from listening. I loved hearing from others who were newly diagnosed too. It was nice to hear how they felt. I loved that someone cared to hear my story. You have such a caring and warm personality. Thank you for including me.

I have had the opportunity to work with Sylvia in her role as a facilitator for medical meetings with physicians and brand planning sessions. Her friendly and collegial style creates an environment where participants feel comfortable sharing ideas and feedback while providing depth in discussion. She demonstrates a strong academic knowledge of the brand and is passionate communicator. Her confidence and enthusiasm are integral to her success.

Sylvia is the essence of positive energy combined with strategic thinking, excellent execution and customer service focus. She can design perfectly tailored training and deliver it in such a way as to engage all participants. She is gifted with high EQ which enables her to facilitate very constructive sessions with Key Opinion Leaders, physicians and sales teams.

I have worked with Sylvia putting together Advisory board meetings. She has a wealth of experience and expertise but what is impressive are the 'competencies' that come along with this. Far from 're-using' past successes, she always takes time to assess the current situation and come up with innovative approaches. She excels in handling group discussion and has a rare ability to pick up key points in any discussion and make it into a tremendously worthy debate. People feel at ease within the first 5 min.